Get Price Quote
Contact Us
Terms of Service
Email Me

Frequently Asked Questions about Auto Transport

  • Answers about Auto Transport

    Q - How long does it take to ship my vehicle?
    A - Auto carriers pick up and deliver 8 to 10 vehicles at all times for auto transport within the United Sates, and 20 to 30 days for overseas shipping. Due to weather & road conditions, and other unforeseen factors make it impossible to guarantee the delivery date. Allow 7 to 14 days for the carriers to complete the trip on W-E runs, but can be quicker on other routes.
    Back to Top

    Q - How many days in advance I need to call?
    A - Plan enough time for us to pick up your vehicle. Two weeks in advance is recommended. We will also deal with urgent situations on an individual basis, and will be given priority status. Please call us at: (800)247-2478 to discuss your needs.
    Back to Top

    Q - How long does it take to have my car picked up?
    A - We normally schedule shipping for your vehicle with a truck within 2 to 3 days of the scheduled pick up date. Also, we can always arrange to accommodate your schedule, but you may incur additional costs.
    Back to Top

    Q - How far in advance reservations are accepted?
    A - We do accept reservations up to two months in advance.
    Back to Top

    Q - How much does it cost to ship my car?
    A - Prices are determined by mileage, vehicle size, and delivery location within the United States, and by size and weight for overseas shipping.
    Back to Top

    Q - Do I need to pay in advance to ship my vehicle?
    A - You may either prepay or pay in the country of destination through one of our agents.
    Back to Top

    Q - What form of payment options do I have?
    A - We accept Personal Checks, Cashier's Checks, Postal Money Orders, and Major Credit Cards.
    Back to Top

    Q - Can I pack my belongings in my car?
    A - As of 1998 the Department of Transportation ruled that you may NOT load any items in a vehicle on auto carriers. All trucks are subject occasionally to be inspected which includes unloading the vehicles off the truck and items in the vehicle. This could risk leaving the items behind. Auto carriers are NOT licensed to carry household goods or personal items, and are not covered by carrier's insurance. Any damage to your vehicle due to household goods shifting or braking is also not covered. Personal belongings left in the vehicle are shipped strictly at the owner's own risk. Carriers will not inventory any belongings left in the vehicle and will assume no responsibility. Also, items packed in the vehicle add weight and may cause damage to the exhaust system and or suspension of the vehicle.
    Back to Top

    Q - What if I am unavailable to Pick up the car?
    A - Have an alternative party like a friend or relative to sign on your behalf. If you are not available for the pick up of your vehicle, it may have to go to a terminal for you to pick up
    Back to Top

    Q - What if my location is inaccessible to the truck?
    A - Most trucks are 75 feet long and very wide which makes it impossible to reach most residential areas due to narrow roads, trees, power lines, city ordinances, and other road factors. The driver will attempt to get as close as possible to the delivery location, or we will arrange a convenient location like shopping center or major street crossing to pick up or deliver your vehicle.
    Back to Top

    Q - How much gasoline do I leave in the tank?
    A - Whatever is in the tank will be acceptable, except when the vehicle is shipped overseas, it is recommended the tank should be as low as possible.
    Back to Top

    For any other questions, please feel free to call us at: (800)247-2478, and our Professional Staff will be glad to answer all your questions, and assist you with your transport needs.

    |Welcome| |Services| |Get Price Quote| |Contact Us| |FAQ| |Terms of Service| |Careers/Jobs|