|
Frequently
Asked Questions about Auto Transport
Answers
about Auto Transport
Q
- How long does it take to ship my vehicle?
A - Auto carriers pick up and deliver 8 to 10 vehicles at all
times for auto transport within the United Sates, and 20 to
30 days for overseas shipping. Due to weather & road conditions,
and other unforeseen factors make it impossible to guarantee
the delivery date. Allow 7 to 14 days for the carriers to complete
the trip on W-E runs, but can be quicker on other routes.
Back to Top
Q
- How many days in advance I need to call?
A
- Plan enough time for us to pick up your vehicle. Two weeks
in advance is recommended. We will also deal with urgent situations
on an individual basis, and will be given priority status. Please
call us at: (800)247-2478 to discuss your needs.
Back to Top
Q
- How long does it take to have my car picked
up?
A - We normally schedule shipping for your vehicle with a truck
within 2 to 3 days of the scheduled pick up date. Also, we can
always arrange to accommodate your schedule, but you may incur
additional costs.
Back to Top
Q
- How far in advance reservations are accepted?
A - We do accept reservations up to two months in advance.
Back to Top
Q
- How much does it cost to ship my car?
A - Prices are determined by mileage, vehicle size, and delivery
location within the United States, and by size and weight for
overseas shipping.
Back to Top
Q
- Do I need to pay in advance to ship my
vehicle?
A - You may either prepay or pay in the country of destination
through one of our agents.
Back to Top
Q
- What form of payment options do I have?
A - We accept Personal Checks, Cashier's Checks, Postal Money
Orders, and Major Credit Cards.
Back to Top
Q
- Can I pack my belongings in my car?
A - As of 1998 the Department of Transportation ruled that you
may NOT load any items in a vehicle on auto carriers. All trucks
are subject occasionally to be inspected which includes unloading
the vehicles off the truck and items in the vehicle. This could
risk leaving the items behind. Auto carriers are NOT licensed
to carry household goods or personal items, and are not covered
by carrier's insurance. Any damage to your vehicle due to household
goods shifting or braking is also not covered. Personal belongings
left in the vehicle are shipped strictly at the owner's own
risk. Carriers will not inventory any belongings left in the
vehicle and will assume no responsibility. Also, items packed
in the vehicle add weight and may cause damage to the exhaust
system and or suspension of the vehicle.
Back to Top
Q
- What if I am unavailable to Pick up the
car?
A
- Have an alternative party like a friend or relative to sign
on your behalf. If you are not available for the pick up of
your vehicle, it may have to go to a terminal for you to pick
up
Back to Top
Q
- What if my location is inaccessible to
the truck?
A - Most trucks are 75 feet long and very wide which makes it
impossible to reach most residential areas due to narrow roads,
trees, power lines, city ordinances, and other road factors.
The driver will attempt to get as close as possible to the delivery
location, or we will arrange a convenient location like shopping
center or major street crossing to pick up or deliver your vehicle.
Back to Top
Q
- How much gasoline do I leave in the tank?
A - Whatever is in the tank will be acceptable, except when
the vehicle is shipped overseas, it is recommended the tank
should be as low as possible.
Back to Top
For
any other questions, please feel free to call us at: (800)247-2478,
and our Professional Staff will be glad to answer all your questions,
and assist you with your transport needs.
|
